top of page

Frequent Questions

  • What is Munaq Travel?
    Munaq Travel is a travel agency specializing in Peru, with more than 25 years of experience, we are committed to showing the wonders of Peru to the world and providing our clients with the best travel experience. We are a formal company incorporated in Peru and with all the permits required by law that can be freely requested by our clients.
  • What services does Munaq Travel offer?
    Munaq Travel offers everything you need for your trip in Peru. Among our main services are: Tours in Lima, Full Days outside of Lima, Tours in Paracas, Tours in Ica, Overflight to the Nazca lines, Tours in Arequipa, Tours in Puno, Tours in Huaraz, Tours in Kuelap, Tours in Iquitos, Tours in Tarapoto, Tours to the northern beaches, among others. Additionally, we are direct operators from Cusco, which allows us to provide the best experiences at the best price. We have traditional tours, where you will find what you cannot miss in the Inca city, adventure tours, all the Inca Trail options and the best recommendations to make your trip to Cusco unforgettable. Finally, Munaq Travel has its own transport fleet with which we provide the following services: Pick-up and drop-off transport service from or to the Lima airport, Private transport service from 1 passenger to groups of 45 passengers, Point-to-point transfer service, service available by the hour, assistance services at the airport, among others.
  • How do I make a reservation?
    Once you have decided on the tourist package or tour you wish to purchase, you can send an email to reservas@munaqtravel.com so that our reservations area can process your request, which will be answered within a period not exceeding 24 hours. You can also write to us a message to Whatsapp (+51) 955 325 099 so that one of our experts can help you with the planning of your trip.
  • How long in advance should I make a reservation?
    There is no established time in advance to make a reservation, however, it is advisable to book 2 to 3 months in advance, since the tourism sector is managed with a system of variable prices and these can increase or be subject to changes. availability of spaces at the time of making the reservation.
  • Is it possible to customize the tours?
    Yes, we have tourist packages and tours established in Lima and throughout Peru, however, we know that not all travelers are the same and each one deserves a unique experience according to their tastes, needs and budget, for which, We have a team of destination experts who will work together to design your dream trip.
  • On average, how big are the groups of people that go on the tours?
    The number of passengers per tour will basically depend on the demand for the tour on the selected day, however, it will have a maximum number of 19 people in order to guarantee the quality of the service.
  • Can a tour be canceled or modified once paid?
    Our packages and tours are non-transferable and non-refundable, however, Munaq Travel will support the passenger in special cases, but is governed by the conditions and policies of its providers.
  • Is it necessary to have a notarized letter, in case you travel with a minor?
    Yes, all minors must be accompanied by their parents or a responsible adult during the trip, otherwise they must have the corresponding notarial permission to use the services.
  • Do you have special rates for children and students?
    Yes, we have special discounts for children accompanied by their parents, in the case of students the discount will be applied upon presentation of their student card. This must be previously communicated to our reservations area.
  • Do you have special rates for groups?
    Yes, we have special discounts for groups, you just have to write to us at reservas@munaqtravel.com and indicate the number of passengers and the package or tours you want in order to offer you a special price.
  • What are the payment methods?
    We have different means of payment. You can pay in cash, by bank transfer to our company checking account and by credit card payment via link. Our prices are net, they do not include bank transfer costs or commissions for each card.
  • How to contact Munaq Travel Agency?
    You can contact us through our email: reservas@munaqtravel.com or our Whatsapp 24 hours (+51) 955 325 099. Likewise, if you are already in Lima, you can visit us at our office at Calle Cipriano Aguero 141 Miraflores.
bottom of page